The local Better Business Bureau is in Wallingford. For information, call 203-269-2700 or visit The bureau provides reports on businesses, charity groups, and organizations. It can help resolve consumer disputes with businesses and promotes ethical business standards. You may file a complaint online at or call for information.

You may also file a complaint about a business through the Connecticut Department of Consumer Protection hotline at 800-842-2649 or visit The department will investigate cases where consumers feel they were cheated or defrauded. Send written complaints to 165 Capitol Avenue, Hartford, CT 06106. Complaint forms may be found online.