The local Better Business Bureau is in Wallingford. For information, call 203-269-2700 or visit ct.bbb.org. The bureau provides reports on businesses, charity groups, and organizations. It can help resolve consumer disputes with businesses and promotes ethical business standards. You may file a complaint online at connecticut.bbb.org or call for information.

You may also file a complaint about a business through the Connecticut Department of Consumer Protection hotline at 800-842-2649 or visit ct.gov/dcp. The department will investigate cases where consumers feel they were cheated or defrauded. Send written complaints to 165 Capitol Avenue, Hartford, CT 06106. Complaint forms may be found online.